Reference

Terms That Cover Your zh999 Account

These terms set out how your zh999 account works — what you agree to when you join, how your wallet and payment activity is governed, and what applies to your use of the lobby.

JazzCash & Easypaisa AcceptedAccount Wallet Governed by These TermsPakistan Eligible Regions ApplyRaast Payments Covered
zh999 Terms That Cover Your zh999 Account
CONTACT PATHS

How to Reach Us About These Terms

If any part of these terms raises a question — about your account status, a payment dispute, or a request to close your account — reach our support team through the channels below. We handle terms-related queries separately from general lobby support so your case gets to the right person.

Live Chat Open the chat widget from your account dashboard. Our support team responds to terms and account queries during operating hours.
Email Support Send your query with your registered account details to our support address. Terms disputes and account closure requests are handled via email.
Account Help Centre Your account settings page carries a direct link to the Help Centre where terms-related articles and submission forms are available.
HOW WE HANDLE IT

Account Security and Data Under These Terms

These terms are backed by the way we actually operate your account — not just words on a page. Here is what that looks like in practice across the four areas that matter most to you.

Account Security

Your account is protected with OTP verification at login. Any change to your linked payment method — JazzCash, Easypaisa, or Raast — triggers a re-verification step before the new detail is saved.

Data Retention

We hold your account data for as long as your account remains active and for the period required under applicable law after closure. You may request a summary of what we hold at any time via the support email.

Cookie Use

We use functional cookies to keep your session active and preference cookies to remember your lobby settings. No tracking cookies are placed without your consent, and you can manage them from your browser at any time.

Requesting Changes

To update your registered details or request account closure, contact support with your account ID. Identity verification is required before any change is applied to your wallet or contact information.

Common Questions About These Terms

These are the questions we hear most often about how the terms apply to real account situations — from wallet use to account closure and everything in between.

Yes. Every deposit made via JazzCash, Easypaisa, or Raast is covered by these terms. The payment clears to your account wallet, and the same rules on use and withdrawal apply regardless of which method you used.

We will notify you of any material change through your registered account. If you continue using the lobby after the updated terms go live, that counts as acceptance. You can request the previous version via support email.

Depending on the nature of the breach, we may suspend access or close your account. If a wallet balance is held at the time of closure, we will contact you through your registered email to explain next steps.

Send a request to our support email with your account ID. We will compile what we hold on your account and respond within the timeframe required under the data rules applicable to your region.

Yes. Contact us via live chat or support email with your account ID and request closure. Wallet verification is required first, and any remaining balance will be processed back to your linked payment method before closure is finalised.

Reach out via the support email listed in the contact section. Describe the specific term in question and your account situation. Our team will review and respond — complex disputes may take a few business days to resolve.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.